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Rosmery Travel & Tour
+51952804195
+51952804195
Rosmery Travel & Tour
+51952804195
+51952804195
Bocagrande
Cartagena Plaza
Reserve rooms
Cartagena Plaza

About the property

This hotel lies just a short distance away from the historical centre of Cartagena. The hotel is located just a few steps away from the stunning beach area, where guests can sit back and relax. The hotel is located close to a wide range of attractions in the area. Rafael Nunez International Airport can be found just a 10 minutes' driving distance away. This hotel greets visitors with warm hospitality and the assurance of a comfortable stay. The wonderful rooms offer personalised comfort and convenience. The hotel offers a range of excellent facilities and services, including dance classes, water sports, pool volleyball and water polo. The hotel boasts 3 luxurious restaurants, offering a variety of delectable cuisines.

Popularity

8.7
Very good
General
6768
brand
Tripadvisor 9/10
5474
brand
Booking 7.8/10
443
brand
Expedia 7.6/10
851

Main services

Wi-fi
Beach hotels
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Included services
Wi-fi
Non-included services
Car park

* Some services may carry an extra charge.

Guest reviews

7.6/10 Good
Cleanliness8/10
Staff and Service7.8/10
Amenities7.6/10
Property conditions and facilities7.4/10
Location8.8/10
Neighborhood8.6/10
Room rate2/10

8 / 10

Maria C
Good location easy check in & out
24 Feb 2025

10 / 10

Rosalía Kathy
The staff at the Hotel Cartagena Plaza exceeded all expectations! They were incredibly friendly, attentive, and always willing to help. They even went above and beyond to organize a surprise birthday dinner for my son, which made our stay truly unforgettable. Absolutely 5 stars!
15 Jan 2025

10 / 10

Gustavo
.
12 Jan 2025

4 / 10

John Freddy
Pictures can lie
Not a so good stay....value for money is not there....the Rooms need un UPGRADE URGENTLY they are TOTALLY OUTDATED, bathrooms with mold. Food is just okay and the drinks, when you have the all inclusive package, are Not premium. The personnel service was very good and kind enough to let us change/try three (3) rooms, but once again, the premises are not comfortable and the pictures on the website are deceiving. Bottom line is that the Hotel is NOT well maintained and outdated...
30 Dec 2024

Information about the area

Bocagrande, Colombia

With a stay at Hotel Cartagena Plaza in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and 4 minutes by foot from Rio Cartagena Casino. This beach hotel is 0.7 mi (1.1 km) from Plaza Bocagrande Commercial Center and 1.1 mi (1.7 km) from Castillo Grande Beach.

Bocagrande is a neighbourhood in the city of Cartagena de Indias in Bolívar, Colombia, It was designed with first-world standards, such as residential areas of restricted access, and a separate plant for processing waste water. Bocagrande is known in Cartagena for having the most important hotels of the city. It is one of the most expensive neighborhoods in the country, and is the most expensive and exclusive in the entire zone. Is a wealthy neighborhood of the city, between the Avenida Santander and the Carrera. The neighborhood is near the Ciudad Amurallada, the most popular tourist attraction in the city, which has an old town, Hard Rock Cafe, and a lot of museums and theaters. The neighborhood includes popular hotels, supermarkets, and cafes.

What’s nearby

  • Bocagrande Beach - 0.1 km / 0.1 mi
  • Rio Cartagena Casino - 0.3 km / 0.2 mi
  • Centro Comercial Nao - 0.4 km / 0.3 mi
  • Malecón Bahía de las Ánimas - 0.6 km / 0.4 mi
  • El Laguito Beach - 1 km / 0.7 mi
  • Plaza Bocagrande Commercial Center - 1.1 km / 0.7 mi

Getting around

  • la bodeguita dock, co - 2.21 km
  • cartagena cruise port, co - 2.75 km
  • (CTG) Cartagena de Indias, Rafael Nunez, CO - 6.58 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Non-smoking throughout
  • WiFi available in all areas
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • Key access
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Spa facilities
  • Nightclub/DJ
  • Kids' club
  • Fitness centre
  • Themed dinner nights
  • Games room
  • Children's playground
  • Cooking class
  • Beachfront
  • Evening entertainment
  • Beach
  • Entertainment staff
  • Spa and wellness centre
  • Fitness

Services

  • Ironing service
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Shuttle service
  • Tour desk
  • Daily housekeeping
  • Fax/photocopying
  • 24-hour front desk
  • Babysitting/child services
  • Shuttle service (additional charge)
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Mobile app for room service
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available

Food & Drink

  • Snack bar
  • Restaurant
  • Bar

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)

Accessibility

  • Lower bathroom sink
  • Wheelchair accessible

Pool and wellness

  • Pool with view
  • Swimming Pool
  • Swimming pool
  • Sun loungers or beach chairs

Entertainment and family services

  • Board games/puzzles

Languages

  • English
  • Español

About the rooms

The accommodation has 382 rooms:

Bedroom

  • Alarm clock
  • Linen
  • Wardrobe or closet

General

  • Air conditioning
  • Trash cans
  • Ironing facilities
  • Safety deposit box
  • Iron
  • Key card access
  • Laptop safe

Accessibility

  • Entire unit wheelchair accessible
  • Accessible by lift
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Services

  • Wake up service/Alarm clock
  • Executive lounge access
  • Wake-up service

Room Amenities

  • Sofa bed
  • Socket near the bed
  • Clothes rack

Bathroom

  • Free toiletries
  • Toilet paper
  • Hairdryer
  • Shampoo
  • Shower cap
  • Slippers
  • Toilet
  • Shower
  • Towels
  • Private bathroom
  • Towels/sheets (extra fee)

Media & Technology

  • TV
  • Telephone
  • Radio
  • Cable channels
  • Flat-screen TV
  • iPod dock

Food & Drink

  • Minibar
  • Bottle of water

Kitchen

  • Coffee machine

View

  • City view
  • Sea view
  • View

Living Area

  • Sofa
  • Seating Area
  • Desk
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Cost

Free

Restaurants

Kazabe Fusión

  • Access for guests and visitors
  • Reservation required

Le Place

  • Guests only
  • No reservation required

About the meal plan

All Inclusive

All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00 to 15:00
  • Minimum age for check-in: 18 years old

Check-out

Available 24 hours

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Special check-in instructions

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Other details

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector and a security system
  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Up to 4 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in.

Accomodation license number

5286
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.
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